"Unfortunately, too many contractors claim to be able to machine complex spiral and helical handrails at budget costs. But when it comes to the crunch, they deliver inferior solutions that simply do not come up to scratch and cause major headaches at these critical final stages of the build"

Haldane UK  has answered the call of a main contractor by replacing the timber basement handrail to the spiral staircase in a new multi-million pound Scottish mansion.

Haldane received a phone call on a Friday evening from the main contractor’s Project Manager who was appalled at the quality of the handrail their existing suppliers had fitted.

With a proud reputation for delivering superior quality and an uncompromising approach to defects, the main contractor quickly addressed the problem and called in Haldane UK.

Instead of a smooth flowing continuous handrail which was machined to fit the sweeping core rail of the metalwork, the handrail had been machined with a small curve and then forced into position using fixings to create the spiral. This was causing balusters to buckle due to the pressure being placed on them.

And when you spend a few million pounds on building a luxury home, you expect every aspect of the property to be absolutely perfect.

Thanks to the swift, decisive action of the Project Manager, Haldane were on site first thing on the Monday morning to measure up. Within 9 days Haldane had completed the machining and installation of 16 linear metres of solid ash handrails, 10 linear metres of straight handrail and 6 linear metres of horizontal curves.

The luxury home is the third contract in 6 weeks that Haldane has been asked to correct sub-standard handrails and Haldane UK’s Managing Director, Forrester Adam, is becoming concerned at the growing number of poor installations they are coming across.

He explained “Unfortunately too many contractors claim to be able to machine complex spiral and helical handrails at budget costs. But when it comes to the crunch, they deliver inferior solutions that simply do not come up to scratch and cause major headaches at these critical final stages of the build.”

He continued, “The fact of the matter is that unless you hand carve individual components which can be a long and unpredictable process, you need a 5 axis CNC machine to be able to produce spiral handrail – especially the transitions which can be extremely complex.”

Haldane has developed a reputation as the UK’s market leader for continuous handrails and supplies a large number of specialist spiral stair companies across the country who have come to rely upon the quality of products and service they deliver.

Forrester concluded, “As handrails are often one the last items to be fitted, there is a huge risk in opting for what may seem to be a cheaper option only to find that the whole project is compromised with sub-standard handrails. All too often the main contractor incurs penalties for missed deadlines and faces the wrath of the client.”

To find out more about the quality of service and their full contract portfolio visit www.haldaneuk.com or contact their sales team on 01592 775656.

Basement Handrail | Spiral Staircase Basement | Timber Handrail for Basement Stairs

  • Solution: Luxury Handrails
  • Sector: Residential
  • Timber: Ash
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